Proper answers, whenever the question.

It answers your customers around the clock from your pages, and says when it doesn’t know. One line of code to install.

What does it know?

Most website chatbots read from a script, or make something up. This one answers from your material, or says it does not know.

In

  • Your website’s pages
  • The documents you upload
  • The knowledge you hand it

What happens

  • 1Reads your pages and documents
  • 2Your tone, your published material
  • 3Admits what it cannot answer

What the visitor gets

  • An answer drawn from your own pages
  • Or an honest “I don’t have that”, and an offer to pass it on
  • The details you asked it to collect
Simple

£100/month

Conversations a month1,000
Pages read from your site100

Re-read weekly

For a site whose answers live in its pages.
Enough conversation for most small and mid-sized businesses.

  • 1,000 conversations a month
  • Learns from your pages, your documents, and the knowledge you give it
  • One-line install. Works on WordPress, Shopify, Webflow and hand-written HTML.
  • Your colours, position, greeting and tone of voice
  • Conversation trends and your most common topics
  • Collects the details you ask for and hands over when it should
Get Simple
Full

£300/month

Conversations a month5,000
Pages read from your site1,000

Re-read daily

For a busier site and a bigger corpus.
It reports everything it could not answer.

  • 5,000 conversations a month
  • A much larger knowledge budget, so more of your material reaches every answer
  • The questions your visitors asked that it could not answer
  • Everything in Simple
Get Full

Both sizes throttle at the limit instead of billing you. You choose to go past it, and we set the bot up with you.

What it does

Six things it does that a stock website widget does not.

It answers from your material, not the internet
Point it at your site.
Upload price lists, policies, delivery terms and your team's stock answers.
One line of code, then it is live
Paste one line of script anywhere you can edit your site.
Nothing to host, update or maintain.
It looks like it belongs to you
Set the colours, position, greeting and tone of voice.
Choose what it asks before handing over to a person.
It tells you what people keep asking
You see what customers keep asking.
If one comes up forty times a month, write that page.
It admits what it does not know
A wrong answer costs you more than an honest one.
If it does not know, it says so and hands over.
It is the one on this page
The widget in the corner of this page is the product.
Ask it something before you buy.

Conversations handled.
Context kept.

Your chatbot lives on your website and answers visitors around the clock. Your dashboard captures every exchange and makes it searchable.

<script src="app.opafex.com/chatbot-widget-v4.js" data-key="...">

One line. Works with any website.

Chat Assistant

Hello! How can I help?

What are your hours?

Mon–Fri, 9am–6pm. Book a time?

Type a message...
Conversations
142 this month

23

Today

142

Week

5.2

Avg msgs

89

Sessions

Visitor #1042

What are your hours?

2m

4 msgs

Visitor #1041

Do you offer refunds?

18m

7 msgs

sarah@acme.co

Help with my order

1h

12 msgs

Visitor #1039

Payment methods?

3h

3 msgs

Insights
7d30d

412

Conversations

+18%

287

Visitors

+12%

1.2s

Avg response

-0.3s

Answered vs handed over

Answered 342Handed over 70
Insight

Most questions are about pricing and availability. Consider adding this info above the fold.

Top topics

Pricing & plans34%
Opening hours22%
Returns policy18%

Learn what your
customers care about.

The dashboard surfaces conversation trends automatically. See which questions keep coming up and act before they become problems.

Your brand.
Your knowledge.

Set the colours and welcome message without code. Connect Knowledge from your docs and website so the chatbot knows your business.

Settings

Appearance

Theme colour
#315b72
Widget title
Chat Assistant

Behaviour

Collect email
Response styleProfessional

Knowledge

Custom entries12
Scraped pages34
GitHub repo1

FAQ

Free for a month

See it answer from your own pages

Tell us your address and we build one from your pages only.
Keep it and it moves to your account.